Interesting facts about your industry/company
BuyLebanese.com is a pioneering e-commerce company established in the Middle East in 2000. It was recognized as one of the world’s best e-commerce companies in the “Purple Book” published by Time Warner Books for three consecutive years from 2005 to 2007. The platform has been featured in or covered by top international media outlets such as WashingtonPost.com, Lloyd’s List, The Sunday Times, The World (BBC Co-Production), ZDnet.com, Wamda, The Chicago Tribune, and many others. BuyLebanese.com has a long-standing relationship with DHL and is among their top customers in the industry.
What is their innovation?
BuyLebanese.com has innovated repeatedly in the field of e-commerce by developing new modules aimed at simplifying order follow-ups, reducing failed deliveries, and minimizing order returns long before its shipping partners have.
What is the story behind the innovation?
An innovative solution was developed in response to the challenges of customs restrictions on various goods and quantity limitations per order that varies between countries.
Why is your innovation important? Why is there a need for such innovation?
A specialized module has been developed to allow customers to place orders from anywhere in the world confidently. This module notifies customers if a product is prohibited from import in their country or if there is a restriction on their order. As a result, this reduces the amount of failed deliveries or returned orders.
Who is benefitting from your innovation? What is the impact on the general community?
The specialized module developed by BuyLebanese.com benefits all parties involved. Customers no longer worry about losing money on undelivered or returned orders. The module also helps the suppliers as it ensures that 100% of the products ordered from them are successfully delivered worldwide.